ACCESS 2

Accessibility At Summerfolk

Summerfolk makes its best efforts to ensure the festival is as accessible as possible to people with special needs. Our complete Persons with Disabilities Customer Service Policy and related forms are available for download.

ASK

Stop by our ASK (Access Support Krew)Tent for assistance, a place to rest, or to get information on accessibility, including the best pathways to stages, vendors, workshop sites, washroom facilities, as well as medical suppliers. Large-print and Braille schedules are also available at the ASK Tent.

Registration

Summerfolk is committed to offering exceptional service to its patrons by providing an environment that is inclusive, accessible, and respects the dignity and independence of people with disabilities. In order to help us maintain these standards, please advise the Summerfolk Festival Office Staff by calling us at 519-371-2995 prior to your visit if you are a person with a disability who requires assistance to participate in the festival, or in the event of an emergency evacuation.

SEND US YOUR FEEDBACK

To help us ensure outstanding customer service for people with disabilities, we encourage your comments and feedback, whether positive or negative. Festival patrons who wish to comment on the way we serve and accommodate people with disabilities are encouraged to provide feedback in person at the ASK Tent, by telephone at 519-371-2995 or email info@summerfolk.org

All feedback including complaints will be handled by the Georgian Bay Folk Society President. Customers can expect to hear back within ten (10) business days.